Pumps & water: quote it, deliver it, service it.
From the enquiry to the service visit, for pump and water-equipment distributors. Selection on a duty point, every unit in the field with an interval on it. Built by Zorah, run through the Arabella panel.
From the inbox to the morning screen, one order at a time.
An enquiry lands
A booster for two properties, a lift station for a basement, in the inbox with the account it belongs to.
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Selected on the duty
Flow and head in, the pumps that make it out, ranked on the curve with efficiency at the duty point and which branch has one.
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Quoted from the selection
The chosen pump on the quote at that account's price. Accept it and the order exists.
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Ordered and allocated
Stock reserved by branch, back-orders flagged, the next step named on the screen.
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Stock by branch
Every pump, where it is, what is committed to open orders, what to reorder.
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Supply that keeps up
A purchase order to the manufacturer, received line by line against the orders it serves.
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Every unit in the field
One commissioned pump: the site, the duty, the service interval and every visit.
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The morning screen
Services overdue, orders in flight, quotes gone quiet, debtors ageing.
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Everything else the counter runs on.
Every account with its orders, quotes, terms and what it owes.
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What pumps & water suppliers usually ask.
01Can it select a pump?
Yes. Enter the duty flow and head and it ranks the catalogue on the curve, with efficiency at the duty point. The quote is built from the selection.
02What happens after commissioning?
The pump becomes an installed unit with its duty and a service interval. Closing a visit books the next one, and overdue services are on the dashboard every morning.
03Does it replace our accounting?
No. Invoices post to Sage or Xero and payments come back. Quotes, orders, stock and the installed base live here.
04We work through Arabella's panel. What changes?
Enquiries from the panel arrive already scoped and your quotes go back through the same record, so the client sees one number and one contact.
05How do we start?
A demonstration on your own business: your catalogue, a live enquiry and a unit in the field. If it earns its place, a plan follows.
The same system, fitted to
Partner once, sit behind every contractor on the panel.
Arabella puts your category in front of estates, bodies corporate, contractors and facilities teams. Zorah runs the system that takes the enquiry to the delivery and the service visit. Start with a demonstration on your own catalogue; a plan follows only if it earns its place.