Stone & surfaces: quote it, deliver it, service it.
From the enquiry to the reseal visit, for stone yards and fabricators. Every top in the field is a record with a service interval on it. Built by Zorah, run through the Arabella panel.
From the inbox to the morning screen, one order at a time.
An enquiry lands
A schedule of tops from a developer, in the inbox with the account it belongs to. Draft the quote from here.
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Quoted by the square metre
Slabs and pieces on every line, off the yard's own rates. Accept it and the order exists.
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Ordered and allocated
Stock reserved by yard, back-orders flagged, the next step named on the screen.
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Stock by yard
Every slab, where it is, what is committed to open orders, what to reorder.
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Supply that keeps up
A purchase order to the quarry or the importer, received line by line against the orders it serves.
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Every top in the field
One installation: the client, the site, the stone, the reseal interval and every visit.
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The programme
What is due, what is overdue, who is going. Closing a visit books the next one.
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The morning screen
Services overdue, orders in flight, quotes gone quiet, debtors ageing.
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Everything else the counter runs on.
Every account with its orders, quotes, terms and what it owes.
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What stone & surfaces suppliers usually ask.
01Do we have to change how we price?
No. The rates you use per square metre become the catalogue; the quote works out slabs and pieces from the m² you enter.
02What happens after the install?
The top becomes an installed unit with a reseal interval. Closing a visit books the next one, and overdue visits are on the dashboard every morning.
03Does it replace our accounting?
No. Invoices post to Sage or Xero and payments come back. Quotes, orders, stock and the installed base live here.
04We work through Arabella's panel. What changes?
Enquiries from the panel arrive already scoped and your quotes go back through the same record, so the client sees one number and one contact.
05How do we start?
A demonstration on your own yard: your catalogue, a live enquiry and a job in the field. If it earns its place, a plan follows.
The same system, fitted to
Partner once, sit behind every contractor on the panel.
Arabella puts your category in front of developers, kitchen companies, architects and bodies corporate. Zorah runs the system that takes the enquiry to the delivery and the service visit. Start with a demonstration on your own catalogue; a plan follows only if it earns its place.