Quote it. Allocate it. Deliver it. Service it.
From the enquiry to the geyser service, for plumbing and sanitaryware merchants. Every geyser in the field is a record with an interval on it. Built by Zorah, run through the Arabella panel.
From the inbox to the morning screen, one order at a time.
An enquiry lands
Bathrooms for two hotels, hot water for an office block, in the inbox with the account it belongs to.
Quoted off the catalogue
Geysers, valves, pipe and brassware on one quote, at that account's tier. Accept it and the order exists.
Ordered and allocated
Stock reserved by branch, back-orders flagged, the next step named on the screen.
Stock by branch
Every geyser and fitting, where it is, what is committed, what to reorder.
Supply that keeps up
A purchase order to the manufacturer, received line by line against the orders it serves.
Every geyser in the field
One installation: the site, capacity and pressure, the service interval and every visit.
The programme
Services due and overdue, who is going. Closing one books the next.
The morning screen
Services overdue, orders in flight, quotes gone quiet, debtors ageing.
Everything else the counter runs on.
Every account with its orders, quotes, terms and what it owes.
What plumbing & sanitaryware suppliers usually ask.
01Can it quote a bathroom as a set?
Yes. A schedule is read into lines against the catalogue, and the same set can be quoted per property or per block so the hotel keeps floors trading.
02What happens after the install?
The geyser becomes a unit in the field with its capacity, pressure and a service interval. Overdue services are on the dashboard every morning.
03Does it replace our accounting?
No. Invoices post to Sage or Xero and payments come back. Quotes, orders, stock and the installed base live here.
04We work through Arabella's panel. What changes?
Enquiries from the panel arrive already scoped and your quotes go back through the same record, so the client sees one number and one contact.
05How do we start?
A demonstration on your own business: your catalogue, a live enquiry and a geyser in the field. If it earns its place, a plan follows.
Partner once, sit behind every contractor on the panel.
Arabella puts your category in front of plumbers, developers, hotels and bodies corporate. Zorah runs the system that takes the enquiry to the delivery and the service visit. Start with a demonstration on your own catalogue; a plan follows only if it earns its place.